CDW Canada Tech Talks

How to Augment Your IT Team with Managed Services

Episode Summary

In this episode, we discuss the differences between outsourcing and out tasking. Why organizations employ individual consultants and use managed services.

Episode Notes

• Why do organizations use staff augmentation and managed services?
• How do you differentiate and decide between filling roles that are internal, external consulting or managed services?
• What are some of the considerations that management focuses on when they build a plan to leverage managed services?
• What makes a good managed services partner?
• What are some of the risks of taking on a bad managed services partner?
• How do you incorporate a managed services provider into your IT management plan effectively?
• What is the best possible state for a managed services relationship to be in?
• How does the type of technology affect your decision making for how to support it?
• Where do you see managed services and consulting providing value to your team in the future?